I need to return a product bought from Unicycle.com. What's the procedure?
1148 JVL Court Suite 170
Marietta, GA 30066
Thanks for ordering from Unicycle.com! Please contact us with any questions or comments.Returns
Unicycle.com offers a 100% satisfaction guarantee. If you are not satisfied with your purchase it may be returned for refund within 30 days. If an item is returned after 30 days, a 20% restocking fee will apply. We do not offer exchanges. Please include your order number. If you do not have your order number, please call us and we will provide it.Conditions:
• Item must be in brand-new condition (i.e. no tire wear or scratches on the seat or pedals)
• Item must be in original packaging. Please pack and pad the item/s well so no scratches or damage occurs during return shipment. Additional charges will apply no matter where the damage occurs.
• Shipping charges are non-refundable.
• Custom cut spokes are not returnable.
We recommend that you use a return shipping method that allows the item to be tracked such as Federal Express, UPS or USPS Priority Mail.
Please include the following information:
Order # :
Daytime Phone Number:
Reason for return:
Please designate any additional instructions on the return. Thanks!